Contact Us

KissProm Customer Support

Contact KissProm

We believe in delivering excellent customer service and are dedicated to helping our customers. If you have any questions, comments, or suggestions, feel free to contact us.

Email Support

For order questions, product questions, shipping updates, returns, exchanges, pickup questions, or general support, please email our customer service team.

Email service@kissprom.com
  • Order status and tracking questions.
  • Return or exchange support.
  • Product sizing or dress questions.
  • General customer service inquiries.

Showroom / Store Address

Please use the address below for business reference only. Due to showroom remodeling, please contact customer service before planning any pickup, visit, return, or package delivery.

Address
2785 Cabot Drive, 7-165
Corona, CA 92883
United States

Find KissProm

Our office is located in Corona, California. Please contact our team first before visiting, arranging pickup, or sending any return package.

Need Faster Help?

Please include your order number, email used at checkout, dress style name or SKU, and a clear description of your request. For pickup questions, please contact us before visiting so our team can confirm whether pickup is available and provide proper instructions.

Email Customer Support View Return Policy
Tip: The more order details you provide, the faster we can help. Thank you for your cooperation.