Contact Us
Contact KissProm
We believe in delivering excellent customer service and are dedicated to helping our customers. If you have any questions, comments, or suggestions, feel free to contact us.
In-Store Location Closed for Remodeling
Our Corona showroom / in-store location will be closed for renovations from June 15 through July 24. We will return on July 25.
Last day to shop in-store: June 14
Pickup requests before June 15: Please contact customer service first so our team can confirm availability and pickup instructions.
During remodeling: No public walk-ins, showroom visits, or in-store pickups will be available.
Pickup Information During Remodeling
If your order needs pickup assistance, please email us before visiting. Pickup availability is limited and must be confirmed by our customer service team in advance.
Please do not arrive at the showroom without confirmation. Our team will provide the correct next step based on your order status.
Email Support
For order questions, product questions, shipping updates, returns, exchanges, pickup questions, or general support, please email our customer service team.
- Order status and tracking questions.
- Return or exchange support.
- Product sizing or dress questions.
- Pickup availability before June 15.
- General customer service inquiries.
Showroom / Store Address
Please use the address below for business reference only. Due to showroom remodeling, please contact customer service before planning any pickup, visit, return, or package delivery.
Corona, CA 92883
United States
- Showroom closed June 15 – July 24 for remodeling.
- Last day to shop in-store: June 14.
- No walk-ins during the remodeling period.
- Please do not send returns without approval.
- Return instructions must be confirmed by customer service.
- Include your order information for faster support.
Find KissProm
Our office is located in Corona, California. Please contact our team first before visiting, arranging pickup, or sending any return package.
Need Faster Help?
Please include your order number, email used at checkout, dress style name or SKU, and a clear description of your request. For pickup questions, please contact us before visiting so our team can confirm whether pickup is available and provide proper instructions.
