You may try up to 5 eligible dresses per try-on application.

You pay $10 per eligible try-on dress today. For example, 1 dress is $10, 3 dresses are $30, and 5 dresses are $50. The remaining dress cost may be authorized or saved for a later charge.

If you keep the dresses and do not complete an eligible return, exchange, or approved Try-On Video Cost Waiver, the remaining dress cost will be charged after 5 business days.

Potentially, yes. If you try 5 eligible dresses and submit 5 eligible approved videos, your remaining dress cost may be fully waived. Approval is required and not guaranteed.

One approved eligible try-on video may qualify to waive the remaining dress cost for one matching eligible try-on dress. If you submit fewer approved videos than dresses kept, the remaining dress cost may still be charged for dresses not covered by an approved waiver.

Contact KissProm Customer Service within 3 business days of delivery to request a free return or exchange for the dress or dresses you do not want to keep.

Yes. Eligible try-on returns and exchanges include free return shipping when requested within the 3-business-day return window and processed through KissProm’s official return instructions.

No. KissProm does not charge a restocking fee for eligible try-on returns or exchanges.

No. Your opinion should be honest. Positive reviews are not required.

Please include: “I received a try-on offer from KissProm.” You should also use each platform’s paid partnership, branded content, paid promotion, or commercial content disclosure tools when available.

No. Videos must be publicly viewable for KissProm to review and approve the submission.

Posting a video does not extend the return or exchange window. If you want to return or exchange any dress, you must contact KissProm Customer Service within 3 business days of delivery.

If your videos are not approved and you keep the dresses, the remaining dress cost will be charged according to the try-on program terms.

• Terms apply. Program is available for selected eligible dresses only.
• Customers may try up to 5 eligible dresses per try-on application.
• The $10 try-on fee applies per eligible dress and includes free outbound shipping. The try-on fee may be non-refundable unless required by law or otherwise approved by KissProm.
• The remaining dress cost will be charged after 5 business days unless an eligible return, exchange, or approved Try-On Video Cost Waiver is completed.
• Return or exchange requests must be made within 3 business days of delivery.
• Dresses must be returned clean, unworn beyond try-on, unwashed, unaltered, undamaged, and with original tags attached.
• One approved eligible try-on video may qualify to waive the remaining dress cost for one matching eligible try-on dress.
• Customers may submit up to 5 try-on videos for up to 5 eligible try-on dresses.
• Try-On Video Cost Waiver approval is not guaranteed. KissProm reserves the right to approve or decline submissions based on eligibility, timing, disclosure compliance, content quality, brand safety, and program rules.
• Positive reviews are not required. Participants should share honest opinions and clearly disclose the KissProm try-on offer.
• By submitting content, you grant KissProm permission to repost, share, feature, advertise, and use your submitted photo/video, caption, name, social handle, likeness, and related content for website, email, social media, paid ads, and promotional purposes.
• This promotion is not sponsored, endorsed, administered by, or associated with Instagram, Facebook, Meta, TikTok, YouTube, Google, or ByteDance. Participants provide information to KissProm, not to these platforms.